Privacy Policy
Last updated: October 2026
At AffGenix, we respect your privacy and take the protection of your personal information seriously. AffGenix is an AI-powered software platform built to help users create, manage, and improve content and other digital workflows.
This Privacy Policy explains what information we may collect, why we collect it, how we use it, when it may be shared, and the choices you may have over your information when you use AffGenix, visit our website, or contact our team.
By using AffGenix, you agree to the practices described in this Privacy Policy.
This policy is provided for general information. It is not legal advice. Depending on where you live and how you use AffGenix, additional privacy rules may apply.
1. About AffGenix
AffGenix is a software service that provides AI-powered tools for content creation and digital publishing workflows. Our users may include bloggers, affiliate marketers, content creators, website owners, agencies, and other businesses or individuals who use AI tools to create and manage digital content.
This Privacy Policy applies to information collected through:
- The AffGenix website
- The AffGenix application
- Your AffGenix account
- Customer support and communication
- Other services or features operated by AffGenix
2. Information We May Collect
We collect information that helps us operate AffGenix, provide support, protect accounts, process payments, and improve our services.
2.1 Information You Give Us
When you create an account or use AffGenix, you may provide information such as:
- Your name
- Email address
- Account login information
- Business or website information
- Billing information
- Content settings and preferences
- Topics, keywords, niches, or other instructions you enter
- Information you send to our support team
You can choose what information you provide, but some information may be needed to create an account or use certain features.
2.2 Information Collected Automatically
Some information may be collected automatically when you use AffGenix, including:
- IP address
- Browser type
- Device type
- Operating system
- Pages or screens viewed
- Features used
- Login and session information
- Approximate location based on technical information
- Error and diagnostic information
- Date and time of activity
This information helps us understand how AffGenix is used and helps us keep the service safe and reliable.
2.3 Information From Other Services
If you connect AffGenix with another service, we may receive information that is needed for the connection or feature you choose to use. The information we receive depends on the service and the permissions you grant. We only use connected-service information for the purposes explained in this Privacy Policy and for the feature you requested.
3. How We Use Information
We may use collected information to:
- Create and manage your AffGenix account
- Provide the features you request
- Generate or process content
- Save your projects and settings
- Process payments
- Provide customer support
- Improve AffGenix
- Fix errors and technical problems
- Protect accounts and prevent abuse
- Detect suspicious or harmful activity
- Communicate important service updates
- Send marketing messages where permitted
- Meet legal and regulatory requirements
We may also use information in an aggregated or de-identified form to understand general product usage and improve our services.
4. AI-Generated Content and Your Data
AffGenix may process information that you enter into the platform so that our AI features can perform the tasks you request. This may include prompts, keywords, topics, instructions, project information, and other content you submit.
We use this information to provide the AffGenix features you choose to use. You should not submit sensitive personal information to AffGenix unless it is necessary for your use of the service and you have a lawful reason to do so.
5. How We Protect Your Information
We use reasonable technical and organizational measures to help protect information stored or processed through AffGenix. These measures may include:
- Secure connections
- Access controls
- Account authentication
- System monitoring
- Security measures for stored information
- Protection against unauthorized access
However, no website, software, or online service can guarantee complete security. If we become aware of a security incident that legally requires notification, we will take the required steps under applicable law.
6. When We Share Information
We do not sell your personal information as a business practice. We may share information with trusted third parties when it is needed to operate AffGenix or provide a service you request.
Service Providers: We may use third-party companies for services such as hosting, cloud storage, payment processing, email delivery, customer support, analytics, security, infrastructure, AI or technical services. These providers may access information only as needed to perform services for us or as otherwise permitted by law.
Legal Requirements: We may disclose information when required by law, court order, legal process, or government request. We may also disclose information when necessary to protect the rights, safety, property, or security of AffGenix, our users, or others.
Business Changes: If AffGenix is involved in a merger, acquisition, restructuring, financing, sale of assets, or similar business transaction, information may be transferred as part of that transaction.
7. Cookies and Similar Technologies
AffGenix may use cookies and similar technologies to help us keep you signed in, remember preferences, understand how our website is used, improve performance, measure product usage, detect security issues, and understand marketing effectiveness.
You can control some cookies through your browser settings. Disabling cookies may affect certain parts of the AffGenix website or application.
8. Payments and Billing
If you purchase an AffGenix plan or other paid service, payment information may be handled by a third-party payment provider. AffGenix may receive information such as payment status, transaction details, billing information, or other information needed to manage your subscription.
We do not need to store your complete payment card number when payment processing is handled by a specialized payment provider. The payment provider may have its own privacy policy and terms.
9. Third-Party Services
AffGenix may connect with or use third-party services. These services may have their own privacy policies and terms. When you choose to connect a third-party account or use an external service through AffGenix, that service may process information according to its own rules. We recommend reviewing the privacy policy of any third-party service you connect to AffGenix.
10. Your Content
You remain responsible for the information and content you submit to AffGenix. You should make sure that you have the right to upload, process, publish, or otherwise use any content you provide through the platform. AffGenix does not claim ownership of your content simply because you use our software to process it.
11. Data Retention
We keep information only for as long as it is reasonably needed for the purposes described in this Privacy Policy, unless a longer period is required by law.
The length of time we keep information depends on:
- The type of information
- Your account status
- The service you use
- Legal requirements
- Security and fraud prevention needs
- Business and record-keeping requirements
12. Account Deletion
You may request the deletion of your AffGenix account and personal information, subject to applicable legal and operational requirements. If you want to request account deletion, contact AffGenix through our official support channel.
13. Your Privacy Rights
Depending on where you live, you may have certain rights regarding your personal information, including the right to request access, correction, deletion, copies of your data, or to object to / restrict certain processing.
To make a privacy request, contact us through our official support channel. We may need to verify your identity before completing certain requests.
14. Marketing Communications
We may send service-related emails about your account, payments, security, product changes, or important updates. Where permitted, we may also send information about new features or offers. You can unsubscribe from promotional emails using the unsubscribe option in the message.
15. International Data Processing
AffGenix or our service providers may process information in countries other than the country where you live. Privacy laws may differ between countries. When required, we use appropriate safeguards for international data transfers.
16. Children's Privacy
AffGenix is not designed for children who are not legally permitted to use the service. We do not knowingly collect personal information from children in violation of applicable law.
17. Data From Connected Platforms and APIs
Some AffGenix features may allow you to connect external platforms, websites, or APIs to your AffGenix account. We use connected-platform data only for the feature or action you request. You can remove access by disconnecting the service at any time.
18. Account and Platform Security
You are responsible for keeping your AffGenix login details private. Do not share your password or access credentials with unauthorized persons. If you believe your account has been compromised, contact us immediately.
19. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we make important changes, we may provide notice through the AffGenix website, application, email, or another reasonable method.
20. Contact AffGenix
If you have a question about this Privacy Policy, want to make a privacy request, or have a concern about how your information is handled, please contact us:
21. Important Notice
This Privacy Policy explains our general approach to privacy. Your use of AffGenix may also be governed by our Terms of Service, subscription terms, acceptable use rules, and other agreements that apply to specific features.